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Case Study

How to Find Decision-Makers in US Companies: Who You Target Determines Your Results

By Prime Chase Team
미국 기업 의사결정자 찾는 법: “누구”를 찾느냐가 성과를 바꿉니다 - professional photograph

In the US market, B2B sales often stall not because your product is weak, but because you’re spending time with the wrong people. The person who feels the problem, the person who owns the budget, and the person who can say “no” are usually different—and the path to each of them is fairly predictable. Once you understand how to systematically find decision-makers in US companies, you may work fewer leads but see far higher meeting conversion and faster pipeline velocity. This article walks through the end-to-end flow: research, data, org structure, and outreach execution.

Why You Need to Redefine “Decision-Maker” First

US companies run on tight specialization. A strategy like “we only sell to CEOs” almost always fails. Real purchase decisions are made by a group of stakeholders, each with different levels of authority and risk. So you need to define “decision-maker” not by job title, but by their actual authority and responsibility in the buying process.

The Four Buying Roles: Break Down the DMU

B2B purchasing is often explained using the DMU (Decision Making Unit) concept. In practice, four roles are especially useful to separate:

  • Champion: Feels the pain acutely and drives internal advocacy and momentum.
  • Economic Buyer: Owns or strongly influences budget approval, deal size, and payment terms.
  • Technical Buyer: Owns security, architecture, integrations, and performance validation.
  • Procurement/Legal: Optimizes price, sourcing compliance, and contract terms.

The core of “how to find decision-makers in US companies” is not just locating the Economic Buyer, but putting the Champion and Technical Buyer on your map at the same time. This is critical in IT, SaaS, data, and security categories, where Technical Buyers often have effective veto power.

Responsibility Beats Job Title

In US organizations, the same title can carry very different budget authority. In some companies, a Director can sign and own a purchase; in others, a VP consolidates and controls almost all spend. The real signal is not the title but who can answer questions like:

  • Who owns the KPIs that must be moved this quarter?
  • Which budget line will fund this? (e.g., IT OPEX, CapEx, marketing spend)
  • Who carries the risk if a vendor switch goes wrong?

Narrow the Target Companies First: Start with Your ICP

You can only identify true decision-makers in the context of a specific company. That means the first step is to define your ICP (Ideal Customer Profile) and clear buying triggers. If this step is weak, no amount of contact data will help—you’ll just accumulate “reachable people” instead of qualified buyers.

Make Your ICP Quantitative

Lock the following dimensions into specific ranges or categories so execution can be systematic:

  • Industry: e.g., B2B SaaS, logistics, healthcare, manufacturing
  • Company size: by revenue or headcount (e.g., 200–2,000 employees)
  • Tech stack: e.g., using Salesforce, built on AWS, adopted Snowflake
  • Buying rhythm: contract renewal cycles, budgeting cycles
  • Regulatory/security level: SOC 2, HIPAA, and other compliance baselines

In the US, regulatory and security requirements heavily shape purchasing criteria. For example, if you touch healthcare data, HIPAA compliance becomes a de facto prerequisite. You can review baseline standards in the US HHS HIPAA guidance.

Buying Triggers Change Who the Decision-Makers Are

The exact same product may involve a different decision-making group depending on the purchase trigger:

  • Cost reduction: The CFO organization (Finance, FP&A) gains influence.
  • Risk reduction: CISO, Security, and Compliance typically gain veto power.
  • Growth and revenue: CRO, VP Sales/Marketing, and RevOps move to the front.
  • Operational efficiency: COO, Operations, IT, and Enterprise Applications take the lead.

How to Read US Company Org Charts: Titles and Reporting Lines

Knowing how to find decision-makers in US companies is tightly linked to reading their org structure. Titles are far more granular than in many other markets, so if you search for a generic “team lead” equivalent, you will miss many of the right people.

Decode Common Title Patterns

  • Head of X: Functional lead. In smaller companies, often the final approver.
  • VP of X: Frequently a budget owner. Large enterprises may have multiple VPs per function.
  • Director of X: Owns operations and is deeply involved in vendor selection. Many real Champions sit here.
  • Manager: Power user or operational owner. Participates in requirements and evaluation.
  • RevOps, Sales Ops, Marketing Ops: The hub for tool selection and operations. Often central in data/tool decisions.

Quick Checklist to Infer Authority

  • Does the profile explicitly say “budget owner” or similar?
  • Are OKRs/KPIs clearly assigned to this role?
  • Do they mention owning vendors, platforms, or major programs?
  • Do they lead a sizable team or a broad scope (e.g., NA, Global)?

Practical Channel 1: Using LinkedIn to Map Decision-Makers

In US B2B, LinkedIn is essentially core infrastructure. But search alone is not enough. The goal is less about “finding a person” and more about “mapping roles inside the account.”

Standardize Your Search Query Templates

Use consistent query patterns and adapt them by industry and function to make your research repeatable:

  • [Company name] + (VP OR Director OR Head) + [function]
  • [Company name] + (Procurement OR Strategic Sourcing OR Vendor Management)
  • [Company name] + (Security OR CISO OR GRC OR Compliance)
  • [Company name] + (“RevOps” OR “Revenue Operations”)

Scan Profiles Only for “Decision Signals”

  • Does the current role description include words like “own,” “lead,” “responsible for,” or “vendor”?
  • Have they moved into their current role in the last 12 months? (New leaders tend to drive change.)
  • Do their posts mention budgets, platforms, or headcount planning?

If manual search and org mapping take too long, tools like LinkedIn Sales Navigator can dramatically improve efficiency. You can review features and usage on the LinkedIn Sales Navigator product page.

Practical Channel 2: Use Filings, News, and Job Posts to Find Where the Real Budget Sits

Before you worry about contact data, you need to know where money is actually moving. The US market is relatively transparent; if you can read the signals, your cost of finding decision-makers drops fast.

Use SEC Filings to Extract Strategic Priorities

Public companies disclose risks, investment focus, and cost structure in 10-K and 10-Q filings. When a specific initiative or theme is emphasized repeatedly, that usually indicates an active budget behind it. You can access the source documents via the SEC EDGAR search system.

Job Descriptions Are “Requirements Docs Right Before a Purchase”

For example, if you see a line like “Implement and administer Salesforce CPQ,” that team likely controls tooling and operations budget in that area. In job postings, focus on three elements:

  • The current tool stack and any stated replacement plans
  • The reporting line (e.g., reports to VP of Finance)
  • The project scope (region, business unit, global)

Practical Channel 3: Use Databases to Get Verified Contacts

You cannot scale with manual research alone. Databases give you speed—but only if you manage accuracy. The US labor market is fluid; static email lists decay quickly.

What Data Is Actually Worth Buying?

  • Role-to-org mapping (department, seniority, manager relationships) rather than just individual emails
  • Technographics (current software stack in use)
  • Intent data (signals like searching, comparing, or researching specific keywords/topics)

Popular B2B data resources include commercial databases such as ZoomInfo. No database is 100% accurate, though. Use databases for discovery, and rely on humans for verification.

Simplify Accuracy Management to Three Steps

  1. Use company–department–title filters to generate an initial candidate list.
  2. Confirm current employment and role via LinkedIn and the company website.
  3. Run contacts through an email verification tool to keep bounce rates low.

Email bounce rate directly affects your domain reputation. If you need verification, practical tools like the WhoisXML API email verification service can help.

Design Messages That Actually Reach Decision-Makers: Tailor by Role

If you’ve found the right contacts but no one replies, the problem is usually misaligned messaging. Economic Buyers, Champions, and Technical Buyers care about very different things. If you send the same pitch deck to all of them, no one moves.

Economic Buyer: Talk in Terms of Money and Risk

  • Pin down the specific cost lines you impact (e.g., infrastructure spend, operations headcount time, outage cost).
  • Show how you de-risk adoption (pilot scope, SLAs, migration plan).
  • Align on performance metrics up front (e.g., reduce processing time by 20% within 90 days).

Champion: Equip Them to Sell Internally

  • Summarize today’s process bottlenecks on a one-page visual or brief.
  • Provide a comparison matrix (features, security, operational complexity).
  • Include talking points to address likely objections from other stakeholders.

Technical Buyer: Lead with Security and Integration Documentation

In US companies, security review often happens at the very start of the buying process. Having clear documentation on SOC 2, SSO, data encryption, logging, and access control can dramatically accelerate review. For cloud security best practices, resources from organizations like the Cloud Security Alliance are useful benchmarks.

Target a “Bundle” of Stakeholders, Not Just One: Execute Multithreading

Multithreading is the default in US B2B sales. If you only speak with one person, your entire pipeline for that account is exposed when they change roles, leave, or shift priorities. Aim to be connected with at least three stakeholders in the same account.

Execution Order: Build an Account Map Within 10 Days

  1. Champion candidates (1–2 people): Start with Directors/Managers who directly experience the operational pain.
  2. One Technical Buyer: Identify the security lead or platform owner.
  3. One Economic Buyer: Find a VP-level or clear owner of the budget line.
  4. One Procurement contact: Connect early so procurement doesn’t become a late-stage bottleneck.

Mix Channels to Lift Response Rates

  • Email: Best for structured logic and sharing materials.
  • LinkedIn messages: Good for quick validation and short hooks.
  • Warm intros: The single biggest accelerator for cycle time.

Stay Legal and Build Trust: Pitfalls to Avoid in US Outreach

Learning how to find decision-makers in US companies also means staying compliant. If you ignore this, you risk your domain reputation, brand trust, and legal exposure—all at once.

Follow CAN-SPAM Basics to Reduce Risk

In the US, email marketing is governed by the CAN-SPAM Act. The essentials: accurate sender information, a clear way to opt out, and no misleading subject lines. You can review the full guidance from the US Federal Trade Commission (FTC) CAN-SPAM guide.

Don’t Dodge Privacy and Security Questions—Address Them Proactively

You will often face security and data protection questions in the very first meeting. Saying “we’ll share that later” quickly erodes trust. At a minimum, prepare:

  • A security overview (data flows, storage locations, encryption methods)
  • Access control details (SSO, MFA, permission levels)
  • Information on audit logs, incident response, and backup policies

A Practical Checklist: A 60-Minute Routine You Can Start Today

Execution needs to be simple if you want it to be sustainable. If you repeat the routine below, “finding decision-makers” becomes an operating process, not a one-off project.

  1. Select 20 target accounts based on your ICP filters.
  2. For each account, identify one candidate for each of the four roles: Champion, Economic Buyer, Technical Buyer, and Procurement.
  3. Read one recent job posting and one recent press release, then write a one-line summary of “their current top priority.”
  4. Create four role-specific message templates that are 80% standardized and 20% personalized.
  5. Track bounce and reply rates, and adjust your target–message combinations next week.

Looking Ahead: Move from “Finding” to “Designing” Your Sales System

Finding decision-makers in the US market is not a one-off research task. It’s an operating model: interpret each account, map roles based on triggers, and design role-specific messaging. The next steps are clear. First, sharpen your ICP and buying triggers so you can narrow your target list. Second, make multithreading—talking to at least three stakeholders per account—your default. Third, treat security and legal review materials as part of your product and keep them continuously up-to-date.

Once you have those three elements in place, “how to find decision-makers in US companies” stops being a guessing game and becomes a repeatable system. And the more volatile the market gets, the more valuable that system becomes.