hubOS · for brands entering the US

hubOS runs a brand's US buyers, documents and reports in one system

hubOS is a business operating system built and run by Prime Chase Data. Your team in the US, your headquarters in Korea and our team work from one profile per buyer, instead of passing spreadsheets, chat threads and attachments back and forth. The screens on this page use made-up sample data.

Partner HubUS buyers and distributors · week of Oct 6
ExportAdd partner
Partners in pipeline24+1 today
Sampling62 waiting on a reply
Requests for HQ11 answered today
Documents approved14Spec sheet v4
ActivityEverything saves to the partner's profile
PartnerWhat happenedModuleTime
Harbor MartSpecialty grocery, 42 storesAdded from an email to sales@Inbox9:10 am
Green Fields Co-opGrocery co-op, 12 storesTasting moved to ThursdayPartner Hub8:42 am
Northwind FoodsDistributor, West CoastDistributor agreement sent to signContractsYesterday
Jiwoo HanHeadquarters, SeoulApproved spec sheet v4DocumentsYesterday
Pacific BentoFood service, 18 cafesFollow-up set for Oct 14Partner HubMon
Chris YoonUS sales, Los AngelesAsked HQ to confirm the pallet priceTicketsMon
Emails, samples, documents and requests for each partner are saved in one place.
Email to sales@haneulpantry.example

Could you send case pricing and a sample of the seaweed crisps? We're reviewing snacks for our spring reset.

Filed under Harbor Mart in Partner Hub

Thanks, Dev. I'll confirm case pricing with headquarters and send it with a sample this week.

Reply sent from hubOS in the same thread
Request answered
HAN-018 Confirm the pallet priceApproved by Jiwoo Han, Seoul

01 · The problem

Where a US expansion runs today

A US expansion often runs on a sales inbox, a group chat with headquarters, a buyer spreadsheet, shared drive folders, email attachments and a slide deck each month. Each one keeps its own copy of the facts, so buyer replies wait, headquarters approves an old file and nobody is sure which price sheet went out.

Sales inboxRe: Sample request, Harbor Mart6 daysPricing question, Northwind4 daysBuyer waiting 6 days
Group chat with HQWhich spec sheet is final?212 messagesApproved? (photo of label)SatApproval lost in chat
Buyer spreadsheetRow 48, Harbor MartSamplingRow 61, Harbor MartContactedSame buyer, two stages
Shared drivespec_sheet_final_v3.pdfSep 2spec_sheet_final_v4_KR.pdfSep 9Two final versions
Email attachmentsPrice sheet to 6 buyersAug 12Price sheet updatedOct 1Old prices still out
Monthly slide deckBuyers contactedTyped by handSamples sentTyped by handOut of date when sent

02 · The product

One profile per buyer, shared by every part of hubOS

Emails, samples, documents and requests all save to the same buyer's profile, so your team in the US and your headquarters in Korea see the same picture.

Built in

One profile for each buyer and partner

Buyers, distributors, their emails, documents, requests and reports come with every account. Everything your team does saves to the same company profile, so nobody keeps a second list.

  • Partners
  • Inbox
  • Documents
  • Requests
  • Report
Harbor MartSpecialty grocery · 42 stores
Sampling
Emails8Samples2Documents5Requests3Notes4
  • Mon 9:10 amAsked for case pricing and a sampleInbox
  • Tue 10:05 amPallet price sent to headquartersTickets
  • Wed 2:30 pmSpec sheet v4 approvedDocuments
  • Thu 11:00 amSample shipped, follow-up Oct 16Partner Hub

01

Buyer emails and team chat

Emails to your sales address land in one inbox and file under the buyer. In team chat, anyone can read a message in Korean or English with one tap.

Inbox · Chat

02

Buyer and distributor pipeline

Each company moves from prospect to contacted, in talks, sampling and active, with a follow-up date.

Partner Hub

03

Documents with approvals

Spec sheets, certificates and labels show whether they need review, are approved or need changes.

Documents

04

Requests for headquarters

Decisions your team needs to make arrive as requests with an owner and a due date.

Requests

05

Contracts

Distributor and service agreements are sent and signed online.

Contracts

06

Weekly report

Built every Monday from your account, in English and Korean.

Report

07

Market radar and website visits

Search interest in the US and Korea, competitor listings and shelf prices, next to your own website visits.

Radar · Website

03 · How a week works

One buyer at a Korean snack brand, from first email to sample

Follow one buyer through a normal week. Each step shows the screen your team would see and what gets saved to the buyer's profile.

01 · Mon 9:10 am PT

A buyer emails the sales address

Dev Shah, category lead at Harbor Mart, asks for case pricing and a sample. The email lands in the Inbox and is filed under Harbor Mart in Partner Hub, where your US team replies.

InboxPartner HubStarts the thread on Harbor Mart's profile
Inboxsales@haneulpantry.example · 3 open
Assign
Dev ShahCase pricing and a sample?9:10 amEmail
Lena ParkUpdated pallet count attached8:31 amEmail
Mara EllisThursday works for the tastingYesterdayEmail
Omar RuizCan you ship to Oakland?MonEmail
Ava ChenNot this season, thanksSep 28Email
Harbor Mart · sample request

Hi, we're reviewing Korean snacks for our spring reset. Could you send case pricing and a sample of the seaweed crisps?

Filed underPartner HubHarbor Mart

Thanks, Dev. I'll confirm case pricing with our team and send it with a sample this week.

Partner profile
Harbor MartContacted · 42 stores · Dev Shah, category lead

02 · Tue 9:41 am KST

Headquarters reads it in Korean

Your US sales lead asks headquarters about the pallet price in team chat. Jiwoo in Seoul reads the message in Korean with one tap and answers in Korean, and the US team reads the reply in English.

ChatThe question becomes a request with one tap
ChatUS team and headquarters · 6 members
Start call
Chris YoonUS sales · 9:38 amHarbor Mart wants case pricing and a sample. Can headquarters confirm the pallet price by Thursday?
Jiwoo HanHeadquarters · 9:41 am네, 목요일까지 확인할게요. 스펙 시트 v4도 같이 볼게요.TranslateTranslated from KoreanYes, I'll confirm by Thursday. I'll check spec sheet v4 too.
Mina SeoPrime Chase Data · 9:44 amI'll turn this into a request for Jiwoo and link the price sheet.
Chris Yoon · US salesJiwoo Han · HeadquartersMina Seo · Prime Chase Data
Request created from a message
HAN-018 Confirm the pallet priceAssigned to Jiwoo Han · due Thu

03 · Tue 10:05 am KST

The price goes to headquarters as a request

The pallet price needs a decision, so it becomes a request assigned to Jiwoo and due Thursday. It stays under waiting on you until it is answered, linked to the price sheet.

RequestsDocumentsLinked to the price sheet
TicketsHaneul Pantry · 2 waiting on headquarters
New request
RequestAssigned toStatusDue
Confirm the pallet price for Harbor MartHAN-018Jiwoo HanWaiting on youThu
Approve spec sheet v4HAN-017Jiwoo HanWaiting on youWed
Book a call with the customs brokerHAN-016Prime Chase DataIn progressOct 14
Send the Green Fields tasting kitHAN-015Chris YoonIn progressOct 9
Update the allergen statementHAN-014Prime Chase DataDoneOct 3
Linked document
Price sheet, case and palletNeeds review · opened from HAN-018

04 · Wed 2:30 pm KST

The spec sheet is approved

Headquarters reviews the updated spec sheet and the facility certificate in Documents, resolves one comment and approves both, so the US team sends the right version.

DocumentsThe approved files are linked to Harbor Mart
DocumentsShared with headquarters · 14 approved
Upload
DocumentOwnerStatusUpdated
Spec sheet v4, seaweed crispsPrime Chase DataApprovedToday
Facility certificateJiwoo HanApprovedToday
Price sheet, case and palletChris YoonNeeds reviewYesterday
Allergen statementPrime Chase DataApprovedOct 3
Nutrition facts panel, US formatPrime Chase DataNeeds editsOct 2
Every file shows its review status, its owner and the request it belongs to.
Comment resolved
Spec sheet v4Jiwoo Han: "Net weight matches the label now." Approved.

05 · Thu 11:00 am PT

The sample goes out

Your US team replies to Dev in the same email thread, moves Harbor Mart to sampling and sets a follow-up for next Thursday.

Partner HubSaved to Harbor Mart's activity
Partner Hub24 partners · 6 sampling
Add partner
PartnerCategoryStageNext step
Green Fields Co-opMara Ellis, buyerGrocery co-opIn talksTasting Thu 2:00 pm
Harbor MartDev Shah, category leadSpecialty grocerySamplingFollow up Oct 16
Northwind FoodsLena Park, sourcingDistributorActiveReorder review Nov 1
Pacific BentoOmar Ruiz, operationsFood serviceContactedSend case pricing
Bayview GrocersKim Tran, buyerSpecialty groceryProspectIntro email drafted
Sunlit MarketAva Chen, buyerGroceryPassedRevisit in spring
Stages: prospect, contacted, in talks, sampling, active, passed.
Follow-up set
Harbor Mart · Thu Oct 16Reminder for Chris Yoon: ask for sample feedback

06 · Mon 9:00 am KST

The weekly report is ready for headquarters

On Monday, the weekly report in English and Korean shows the week's numbers, the requests still open and what we worked on, built from the same account.

ReportBuilt from Harbor Mart and every other partner
Weekly reportWeek of Oct 6 · English and Korean
English한국어
Work completed, 7 days941 delivered to date
Partners in pipeline246 sampling
Orders, last 30 days186From your store
Open requests2Both with headquarters
Partner pipeline
Prospect7
Contacted6
In talks3
Sampling6
Active2
Needs headquartersDue ThuConfirm the pallet price for Harbor MartReviewPrice sheet, case and palletDecidePick a trade show for January
What we did this week
  • 12 buyer emails sent, 4 replies
  • Spec sheet v4 approved
  • Next: follow up with Harbor Mart Oct 16

04 · Every week

What your team sees in hubOS each week

These describe how hubOS works for every brand on the US expansion setup, so your team in the US and your headquarters in Korea read the same account.

ReportWeekly

Built every Monday from your account

Languages2

English and Korean, chosen by each person

Pipeline stages6

Prospect, contacted, in talks, sampling, active, passed

Request list1

Every decision waiting on your team, with a due date

05 · Setups

The same platform, set up for your kind of business

We start every business from a ready-made setup for its industry, then turn features on or off to fit. This page shows the US expansion setup; studios and online stores run on their own setups.

Ready-made setup

US expansion

For Korean brands selling into the US: buyers and distributors, buyer emails, approved documents, requests for headquarters and a weekly report.

Partner Hub · Inbox · Documents · Report

Ready-made setup

Studios and schools

For martial arts studios and schools: sign-ups, monthly dues, texts to families, waivers and a daily report.

Inquiries · Payments · Memberships · Report

Ready-made setup

Commerce

For online stores: orders, reviews, ad tracking and one inbox for customer questions.

Store · Reviews · Inbox

06 · At a glance

hubOS at a glance

The key facts about hubOS, with numbers.

Built and run by
Prime Chase Data
Standard plan
$500 a month
Ready-made setups
5: studio, market entry, commerce, B2B services, association
How data is kept
One account per business, one profile per customer
Languages
English and Korean, chosen by each person
Studio in use since Aug 2026
$24,000+ in membership payments, 1,900+ emails and 270+ texts delivered

07 · Pricing

What hubOS costs

The standard plan price for hubOS is listed below. It covers the software. Our US expansion work, like a compliance scan or buyer research, has its own price on each service page.

Standard plan

$500a month
  • A website or Shopify store built for U.S. customersIncluded
  • Showing up in Google search and AI answersIncluded
  • Local listings, like your Google Business ProfileIncluded
  • Your hubOS account and a monthly reportIncluded
  • Content in English and KoreanIncluded

Set prices, no call needed

  • Visibility reviewFree
  • Market audit$750
  • Tracking plan$900

Not sure yet? Start with a free review. We look at how US buyers and shoppers find your brand today.

See hubOS set up for your US expansion

On a 30-minute call, we walk you through the US expansion setup with sample data and talk through which stage your brand is at.

hubOS: one system for a Korean brand's US buyers, documents and reports