Dashboard & timeline
The hub home is the first page you see after signing in. It answers two questions at a glance: what needs you right now, and where the work stands.
What the home page shows
The home page is built from a few focused sections. Which ones appear depends on the modules included in your engagement, so an empty section never takes up space.
- Needs your attention: a personal list of items waiting on you, such as tickets that need an approval or an answer.
- What is new: the latest work completed for your team, in plain language, each item linking to the detail.
- Launch checklist: if your engagement includes a launch, a milestone list with a progress bar shows exactly how far along it is.
- Summary cards: headline numbers for the modules enabled in your hub, for example published articles.
- Quick links: shortcuts into the areas your team uses most.
Items that need you
The attention list is personal to each signed-in user, not shared team-wide. When a ticket is waiting on your approval, a file, or an answer, it appears here with a count, and one click takes you straight to it. When nothing needs you, the section disappears.
The timeline page
The timeline gathers every dated item for your team into one chronological feed, so you can scroll a single page instead of checking each area separately.
- Ticket due dates and completed work, each linking to the ticket itself.
- Calendar events and event reservations.
- Invoice due dates and payments, when billing is part of your hub.
A summary row counts what is overdue, upcoming, and complete, and shows the next dated item. You can switch between My timeline and Team timeline, and filter the feed by source, for example tickets only.
Keeping it current
Nothing on the home page or the timeline is maintained by hand. The moment a ticket is completed, a date is set, or an invoice is issued, the change shows up automatically.
Why do I see fewer summary cards than the examples?
Cards only appear for modules enabled in your engagement. A card never shows an empty zero for a module you do not use.
What is the difference between the timeline and the calendar?
The calendar is for scheduling: meetings and events on a month or week grid. The timeline is a record: everything dated, including tickets and invoices, in one scrollable history and forecast.
Can I see only my own items?
Yes. Switch the timeline to My timeline to see items assigned to you or created by you. Team timeline shows the full team view.